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Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance.

If you have not previously done one now is a good time. While doing the recovery there is an option to backup your personal files. I would suggest performing a system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed.

I appreciate your efforts to try and resolve the issue. I understand that your HP notebook is not working correctly. If that still doesn't resolve the issue for you, feel free to reach out here -  - and submit a diagnostic with your ticket so that I can take a look.You for posting on HP Support Community. If that doesn't resolve the issue for you, try completely uninstalling the adapter, removing the drivers in Device Manager, and then install only the latest by following this guide - . To do that, right-click start, click Device Manager, double-click Network adapters, double-click your wireless adapter, click the Power Management tab, and uncheck "Allow the computer to turn off this device to save power." If the above doesn't resolve the issue, try removing the ability for Windows to turn off the wireless adapter to save power. Make sure your chipset drivers are up to date from your manufacturer's support page for that machine. Make sure you BIOS is up to date from your manufacturer's support page for that machine. Use our clean install guide here -  - to make sure you are using the latest available driver for your wireless adapter.

Try these steps first to make sure everything is working correctly. There are a few things that need to be working correctly in order for the wireless adapter to wake up when you wake the computer from sleep.